The Xavier Dolan directed video has Adele in an older home flashing back to her time there with an ex-lover (portrayed by Mack Wilds). As she revealed to Zane Lowe “it’s not a groundbreaking video in terms of effects or dance moves, but it’s my best video, and I’m so proud of it.” Keeping up the premise of 25 being a “make-up record,” “Hello” has Adele apologizing to a past love for breaking their heart. The melancholy in the piano-fueled production enhances the remorse Adele expresses throughout the song.